Through the years we have accumulated numerous loyal customers via our website and Facebook page. This prompted us to look for ways to improve further in terms of customer service efficiency.
One of the most important part of this is keeping customers informed with regards to the delivery status for the orders they have placed.
We have developed an automated system working on 24/7 to send the latest delivery status to customers via WhatsApp and Email.
Our experience tells us that such communication via WhatsApp is most efficient, as many of our customers communicated with us via this platform. As such we would encourage you to have WhatsApp installed in your mobile devices to enjoy these updates.
Besides delivery status, we will also be sending out news updates, promotions, etc on regular basis to all our customers.
Thank you for your ongoing support.
